Privacy policy.

This privacy policy sets out how The Nourish Network Ltd uses and protects any information that you give The Nourish Network Ltd when you use this website.

The Nourish Network Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Nourish Network Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [date].

What we collect

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email thenourishnetwork@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Terms & Conditions   

1) IN THESE TERMS OF BUSINESS THE FOLLOWING DEFINITIONS APPLY:  

CLIENT.  

Means the person, business or corporate body together with any subsidiary or associated company as defined by the Companies act 1985 to which the applicant is introduced.

AGENCY.  

Means THE NOURISH NETWORK LTD  

APPLICANT OR CANDIDATE  

Means the person introduced in any way by THE NOURISH NETWORK LIMITED to the client for either temporary work or permanent.  

ENGAGEMENT.  

Means the engagement, employment or use of an applicant by the client or any third party on a permanent or temporary basis.  

INTRODUCTION  

Means the clients proposed interview or a request of an applicant or information of a client.  

   

The issue of a candidates CV or any information which identifies an applicant which the agency has. This includes but is not limited to CV submission, interview, app, or via our website, social media or any third party introduction from ie from a relief chef, a supplier, or other agency. A CV maybe sent from the agency to a client for perusal but will be without contact details, ie email address, telephone number or any other data the agency has collected.  

PLACEMENT FEE  

As agreed by THE NOURISH NETWORK LTD including remuneration as described by the client is the payable fee agreed and presented to the client for the introduction and employment of a candidate at the clients workplace.   

RELIEF CHEF  

A relief chef is a temporary employment placing of a worker, chef or otherwise at the clients place of business. The chef or other is hired under the clients full business working terms and the workers welfare and is insured to work and paid by the client on a weekly basis on the receipt of a valid invoice from the chef or other worker.  

  1. CLIENT OBLIGATIONS  

By having any introduction to an applicant for any employment or by agreeing to engage, or make use of such applicant in any position of employment or work the Client, agreeing these terms for permanent or relief workers is deemed to have read and accepted these terms and conditions. The Client agrees to notify THE NOURISH NETWORK LTD by email if an applicant is offered a position of permanent contract of employment, or if the applicant who is working as a temporary worker asks the client for a full time, permanent contract of employment.  

The Client is liable to pay the hourly hire fees if they refer a chef or other worker in the clients place of hire of the chef supplied by THE NOURISH NETWORK LTD or to another place of work including placing a chef or worker in an establishment within the same group, Pub or restaurant or any other type of establishment.  

THE CLIENT AGREES TO THE FOLLOWING:  

  1. THE NOURISH NETWORK LTD has collected the data from any chef that we supply including the worker eligibility to work in the UK. We have collected their telephone number, e mail address and home address, however the Client shall be responsible for ensuring that the workers identity is correct by means of photographic evidence (work passport), passport or driving licence.  

  2. The client agrees to responsible for the health and safety of the chef or worker when on the clients premises.  

  3. The client agrees that there may be a charge for any accommodation on assignments where the chef travels over 50 miles from their home address to be agreed to in advance of the assignment.  

  4. The client agrees to notify THE NOURISH NETWORK LTD by email if an offer of employment to a chef or worker to a permanent contract.  

  5. The client agrees to pay fees to THE NOURISH NETWORK LTD within seven days of the invoice date, and that further reminders will incur a £25 administration charge if THE NOURISH NETWORK LTD has to send more than one reminder. Further to that, to avoid doubt, the client agrees that any invoice delivered or not shall start and dated on the final day of the chefs or workers work.  

  6. Chefs referring other chefs or workers. If a chef or worker refers another worker to the client, THE NOURISH NETWORK LTD should be notified of this before the client engages the worker, as THE NOURISH NETWORK LTD will need to make the necessary checks and steps to ensure that a) The worker is eligible to work legally in the UK and b) The worker has registered with THE NOURISH NETWORK LTD database so that we can ensure that a confirmation of assignment can be sent to the client. c) The client understands that the referred worker would not have been possible without the supply of the worker originally sent and agreed.  

CANDIDATE SUITABILITY OR UNSUITABILITY  

  1. On occasions the client may find a chef or worker unsuitable, the contract and assignment agreement with the chef or worker can be terminated without notice, and hourly fee payments cease from the hour of end of agreement. Any form of gross misconduct, or abusive behaviour should be notified to THE NOURISH NETWORK LTD as soon as possible, and THE NOURISH NETWORK LTD will terminate the chef or worker immediately.  

  2. The client agrees to give THE NOURISH NETWORK LTD sole exclusivity to offer a replacement as soon as possible on the same agreement fee at no extra cost to either party.  

  3. Any chef or worker who does not behave to required standards, commit any crimes or damage to a client property, THE NOURISH NETWORK LTD are not responsible for actions beyond our control.  THE NOURISH NETWORK LTD are unable to take responsibility for a chefs or workers habits, or chosen lifestyle and THE NOURISH NETWORK LTD are not able to obtain this information from applicants.  

  1. In the event that any chef or worker of THE NOURISH NETWORK LTD with whom the client has had personal dealings accepts an engagement with the client within 12 months of leaving the agencies assignment or employment, the client shall be liable to pay an introduction fee to THE NOURISH NETWORK LTD.  

REFUNDS  

  1. Refunds are not available. THE NOURISH NETWORK LTD will ensure however that due consideration to the client for any future appointments is made.  

  

TERMINATION OF ASSIGNMENT  

  1. All candidates, chefs or workers either permanent or temporary who wish to terminate the agreement by the client must be confirmed in writing by email to THE NOURISH NETWORK LTD on the date of such receipt by THE NOURISH NETWORK LTD. 48 hours notice is required, so that THE NOURISH NETWORK LTD has the opportunity to place the chef or worker on another assignment where possible.  

  2. The chef or worker is also required to give 48 hours notice, in order to give THE NOURISH NETWORK LTD the time to replace the chef. 

  3. The client agrees that once a chef or worker has finished the assignment, the chef or worker will not be permitted to return to that same establishment or an establishment in the same group, for a period of 12 calendar months from the day the assignment has finished. This includes being contacted by any member of staff who maybe unaware of the agreement between the client and THE NOURISH NETWORK LTD. Unless this is arranged by THE NOURISH NETWORK LTD

 INTRODUCTIONS.  

  1. Introductions of candidates or applicants and information contained in any introduction such as a work passport is protected information under the data protection act and law. (information privacy law or data protection laws prohibit the disclosure or misuse of information about private individuals) This information is strictly confidential. Any disclosure by the client to a third party of any details of a chef, worker or applicant introduced by THE NOURISH NETWORK LTD which results in any breach of the data protection act will be regarded as a criminal offence.

  1. The client agrees to all THE NOURISH NETWORK LTD terms and conditions including permanent recruitment, its privacy policy and the hire of a relief chef or worker. You hire a relief chef or worker entirely at the clients own risk and the client assumes all responsibility. The client and the chef or worker take full responsibility for their own actions.

PROOF OF IDENTITY AND CERTIFICATES  

  1. Should the client request any proof of identity, food hygiene, and allergen certificates, THE NOURISH NETWORK LTD should be informed before the arrival of the chef or worker by the client, however THE NOURISH NETWORK LTD collects the chef or workers details on its database and can assure the client that every chef or worker has agreed that they are eligible to work in the Uk.  In addition to this THE NOURISH NETWORK LTD will provide a work passport with relevant information such as DBS and certificate numbers

  2. Any risks associated with these details THE NOURISH NETWORK LTD takes no responsibility for.  

CLIENT RESPONSIBILITY FOR HEALTH AND SAFETY  

1) When the client instructs THE NOURISH NETWORK LTD to supply a temp relief chef or worker you accept and is fully responsible immediately on the receipt of the chef or worker onto your premises, that you undertake and instruct procedures at your own cost as soon as possible with the relief chef or worker that all legal requirements are met, including the following:  

  1. A full health and safety practices including HACCP, COSH, risk assessments, fire procedures and assembly points.  

  2. All legal formalities and contract terms are agreed and signed before or on the day that the chef or worker arrives on the premises.  

  3. All of the clients company policies and or contracts.  

  4. Agrees with the obligations that the client subsequently engages or re engages the relief chef or worker as in Termination of assignment section No.3  

  5. To avoid any discrepancies or doubt, the client agrees to pay THE NOURISH NETWORK LTD within 7 days of the invoice raised to the client by THE NOURISH NETWORK LTD. 

  6. THE NOURISH NETWORK LTD are not responsible for and chefs or workers irresponsible actions, behaviour, damage caused or any theft of clients property.   

RELIEF HIRED CHEF/WORKER PAYMENT TERMS.  

1) The client agrees to only hire a relief chef or worker for the specified time period and dates as agreed with THE NOURISH NETWORK LTD and to pay THE NOURISH NETWORK LTD directly for all of the work and hours completed in accordance with these agreed terms within 7 days of being invoiced 

3) All of chefs or workers supplied by THE NOURISH NETWORK LTD are self employed or deemed as self employed and the client agrees that it is their responsibility to obtain any necessary legal authentication of such information to be correct, and the issue of an appropriate invoice received being correct and in due time.  

BANK HOLIDAY RATES AND PAYMENTS.  

1) THE NOURISH NETWORK LTD operates a flat rate pricing structure therefore there is no extra charge for chefs and workers working on bank holidays, with the exception of Christmas day, this rate will be discussed and agreed upon request

  1. If there are any liable, or supplied unsatisfactory or law failures, and as such, any moneys and any deductions that may be payable to THE NOURISH NETWORK LTD or client (i.e., discrepancy/paye/tax/ statutory contributions/self employment/earning related insurance/retirement and or pension funds or to conform to all law or legal requirements these will be at the clients and chefs own expense.  

  2. The relief self employed chef or worker is responsible for their payments of tax, national insurance, and liability insurance or any other legal costs incurred in any form. The client is not responsible for paying tax, national insurance or pension contributions , etc., The amount raised on THE NOURISH NETWORK LTD invoice is the amount payable.  

THE NOURISH NETWORK LTD FEES AND CHARGES.  

  1. The client agrees to pay THE NOURISH NETWORK LTD £28 per chef or worker per hour, starting from the first hour of the assignment. Example: If a chef or worker works for 10 hours in a week then the fee will be £280.  

  2. THE NOURISH NETWORK LTD  invoices the client usually on the final day of the assignment to the email address supplied to THE NOURISH NETWORK LTD on the client application form submitted, unless the assignment is over a longer period than 1 month in which case THE NOURISH NETWORK LTD will invoice on a monthly basis 

  3. All hourly hire charges are to be paid 7 days after the date of the delivered invoice. Overdue invoices are liable to an administration fee of £25.  

  4. The client agrees that if payments fail to be made by the 28th day, interest will be added to the sum of £40. 

  5. THE NOURISH NETWORK LTD fees for either temporary, long or short term assignments or permanent placements are not subject to any discounts unless agreed between THE NOURISH NETWORK LTD and the client in writing.  

  6. There are no refunds or rebates of the charges made for any reason whatsoever, unless this has been agreed in writing.  

TIPS, TAX, NATIONAL INSURANCE, PENSION, HOLIDAY ENTITLEMENT.  

  1. THE NOURISH NETWORK LTD supplies self employed freelance chefs and workers. They are all responsible for their own tax, national insurance contributions and expenses.   

  2. THE NOURISH NETWORK LTD has no expectations that a chef or worker is entitled to any inclusion in tips or tronc. This is the discretion of the client.  

  3. There is no cumulative holiday entitlement for a self employed freelance chef or worker from the client.  

APPLICANT/CHEF WORKER SUITABLITY  

  1. The client agrees to supervise the chef or worker sufficiently to ensure its satisfaction with the quality of workmanship, skills and standards.  

  2. THE NOURISH NETWORK LTD endeavours to ensure that the chef or worker has the suitability introduced to the client, by obtaining confirmation of the applicants identity, and that the applicant has the relative qualifications, experience, training and DBS certificate. All of our chefs have been interviewed, and CVs have been read and examined. THE NOURISH NETWORK LTD ensures that any chef or worker has registered their information and no chef will be released until we have obtained the information required by law.  

  3. The client agrees that THE NOURISH NETWORK LTD does not obtain references for temporary chefs or workers, as this is very time consuming, however THE NOURISH NETWORK LTD are able to do this at a charge of £25 per worker.  

  4. The client agrees that it is the responsibility of the client to ensure that the applicants identity is correct.   

TERMINATIONS AND CANCELLATIONS  

  1. The client may terminate an assignment at any time during the agreed length of the assignment, for reasons of gross misconduct, poor behaviour, abuse or any other reason the client does not regard as within their policy in their workplace. The chef or worker can be asked to leave at any point during an assignment. If the client requests for THE NOURISH NETWORK LTD to remove the chef from the assignment they are able to do so.  

  2. The client agrees that if a chef or worker is terminated from the assignment for any reason, THE NOURISH NETWORK LTD are given the opportunity to replace the chef or worker.  

  3. The client agrees that THE NOURISH NETWORK LTD have the right to remove a chef from an assignment for any reason and replace the chef or worker with an alternative chef or worker. THE NOURISH NETWORK LTD have the right to remove a chef from an assignment for failure to pay our fees.  

  4. The client agrees to THE NOURISH NETWORK LTD cancellation policy as follows:  

If a client has booked and confirmed a chef or workers start date then this is deemed as an agreed assignment for the chef or worker, who we may have removed from another assignment.   

     There are costs associated with this arrangement, so there are cancellation fees in place. The client agrees that the cancellation  has been put in writing by e mail, not by social media messages or by telephone call, or a voicemail  

Within two days of the start date, if the assignment is cancelled, there will be a cancellation 

fee of £80.  

Within 24 hrs of the start time and date, if the assignment is cancelled, there will be a cancellation fee of £100.   

If a chef or worker arrives at the clients establishment on the date and time of the agreed assignment and is then turned away due to a lack of communication between staff members then a charge of that days agreed hours will be made.   

CHEF OR WORKERS FAILURE TO ARRIVE ON ASSIGNMENT.  

  1. In the event that a chef or worker fails to arrive to an assignment on time or date as agreed, THE NOURISH NETWORK LTD should immediately be informed so that we can determine the reason for the non arrival. THE NOURISH NETWORK LTD cannot be responsible for the non arrival of a chef or worker as this is beyond our control. If the chef or worker has a valid reason, then THE NOURISH NETWORK LTD will inform the client as soon as possible. If the chef or worker has no valid reason, and does not explain, then the chef or worker is suspended from any further assignments. THE NOURISH NETWORK LTD are not responsible for any costs incurred by the client should the chef or worker fail to arrive.  

DEALING WITH CHEF OR WORKER  

The client agrees to deal fairly and professionally with candidates and applications you may contact using the services of THE NOURISH NETWORK LTD and any information supplied from the candidate and the client will not do anything which may bring THE NOURISH NETWORK LTD or the candidate into any disrepute law or data protection. The client agrees to indemnify THE NOURISH NETWORK LTD from and against any claim brought by an individual against THE NOURISH NETWORK LTD arising from your breach of this obligation or any other of these terms and conditions.  

FORCE MAJEURE  

THE NOURISH NETWORK LTD reserves the right to cancel vary or suspend the operation of the contract if actions which are in the nature of “force majeure” including without limitation: floods, fire, storm, breakdowns, strikes, lockouts, riots, hostilities, non availability of clients or supplies or any other event outside of our control and we shall not be held liable for any breach of contract resulting from such an event and will not hold THE NOURISH NETWORK LTD harmless against any losses in connection therewith.  

LIABILITY  

1) THE NOURISH NETWORK LTD shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation, whether direct indirect or consequential, which may be suffered or incurred by an applicant, chef or worker connected with THE NOURISH NETWORK LTD.

For the avoidance of doubt THE NOURISH NETWORK LTD does not exclude liability for death or personal injury arising from its own negligence. THE NOURISH NETWORK LTD therefore excludes any such liability whether in contract or otherwise.  

2)The client gives consent to THE NOURISH NETWORK LTD that they are hereby excluded in all representations warranties and conditions relating to any liability and your use to maximum extent permitted by law. We do not seek to exclude or limit liability for fraudulent misrepresentation death or personal injury caused by negligence.  

  1. A relief chef or worker is recruited by THE NOURISH NETWORK LTD and they are deemed to be under the supervisions, direction and control of the client from the time the chef or worker report to the client for duties and for the duration of the assignment. The client agrees to be responsible for all acts, errors or omissions of the chef or worker whether wilful or negligent.  

  2. Including in particular the provision of adequate employers liability and public liability insurance cover for the chef or worker whilst on assignment on your premises. The client should also advise THE NOURISH NETWORK LTD of any special health and safety matters which THE NOURISH NETWORK LTD is required to be informed.   

  3. THE NOURISH NETWORK LTD gives no assurance that any product or email or attachments downloaded by the client is supplied virus free.  

  4. The client agrees to indemnify the company or THE NOURISH NETWORK LTD and any of its directors officers employees or agents harmless from and against all and any expenses losses liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of or conduct of THE NOURISH NETWORK LTD and breach of these terms and conditions.  

INTRODUCTION TO TEMP OR PERMANENT STANDARD TERMS  

  1. Unless the context requires otherwise references to the singular include the plural.  

  2. The client is deemed to accept these terms with THE NOURISH NETWORK LTD by the client by virtue but not limited to:  

Signing this document  

Any acknowledgement by THE NOURISH NETWORK LTD via e mail telephone call or any other digital media method, by reading our terms and conditions and contact details facilitated on our website.  

  1. The client agrees to the following:  

  1. To notify THE NOURISH NETWORK LTD immediately of any offer of engagement or to employ a chef or worker who has been sourced and supplied to you by THE NOURISH NETWORK LTD 

  2. The client agrees that the chef or worker cannot return to the same 

establishment or any establishment in the same group or restaurants or any other form of multiple outlets. The client agrees that the chef or worker is not permitted to return even if the re engagement takes place arranged by an employer or another agency or an employee. The client could be charged a full remuneration fee due immediately.  

  1. Additionally the engagement or use by a client of any relief temporary worker or former 

relief worker over the past 12 calendar months period sourced or supplied by THE NOURISH NETWORK LTD whether temporary definite or indefinite or introduction of such a temp worker to another employer with resulting engagement renders the client payable to the full placement fee immediately.  

  1. Where the remuneration is unknown THE NOURISH NETWORK LTD will charge a fee calculated in 

accordance with our terms an estimate will be made which is comparable to similar positions in the market. The client agrees that they supply THE NOURISH NETWORK LTD with this information, so that a correct fee is calculated.  

Reductions on fees are totally at the discretion of THE NOURISH NETWORK LTD and can only be confirmed by written consent.  

LAW  

These terms and conditions of business are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales  

Clients acceptance of terms and conditions of business.  

I have read these and those on the THE NOURISH NETWORK LTD website and understood and agree to abide by THE NOURISH NETWORK LTD terms and conditions of business. No changes can be made to the terms and conditions unless agreed in writing by THE NOURISH NETWORK LTD prior to the acceptance of such registration.  

END